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Cancellation of performances until 2 January: information on ticket exchange

In view of the current infection situation and in accordance with the decisions of the federal and state governments of 25 November, the Volksbühne Berlin is extending its event cancellations until 2 January. All events during this period are cancelled.

Tickets already purchased for November and December must be returned by telephone or e-mail by January 8. You have the following options for returning your tickets:

Voucher: You will receive a voucher to the value of your purchased tickets and can redeem it until December 31, 2023.

Refund: You can return your tickets and receive a full refund.
For the processing of card returns we need the following information from you: name, first name; customer number; order number.

For refunds to the credit card account, we need the complete credit card number and the card's expiration date. For refunds to the PayPal account, we need the email address of the PayPal account.

Customers who purchased their tickets through an external advance booking office are kindly requested to contact the respective office directly for the return.

The publication of the program in January as well as the start of advance sales, originally planned for December 1, will be postponed to a later date.

Opening hours daytime box office

Monday to Saturday, 11am-6pm

Phone: +49 (0) 30- 240 65 777
Box Office and Visitors' Services Manager: Matthias Schulz

According to the current coronavirus preventative measures, visitors who may sit together in a two-seat pair include: married couples or those in a civil union, members of the same household, and people with custody or visitation rights.

Further information, codes of conduct and recommendations for preventing the spread of the coronavirus can be found on the Bundeszentrale für gesundheitliche Aufklärung website.

Current hygiene and protective measures for your visit

Maintain distance: A minimum distance of 1.5 metres must be maintained in the entire Volksbühne. Seats have been arranged to adhere to the required physical distancing regulations.

Face coverings: Please wear a mask or alternative to cover your mouth and nose when entering and leaving the building and while using the toilets. It does not need to be worn during the performance. Please keep wearing your face covering until you’ve taken your seat and put it on before you get up again. If you are unable to wear a face covering because of a physical condition, please bring the applicable medical certificate with you. We are also required to inform you that this generally increases the risk of infection for yourself and others.

Disinfection: Mobile sanitizer dispensers can be found by the box office and in the foyers, please use them.

Minimize transmission: Anyone who has tested positive for COVID-19, or has been in contact with someone who has COVID-19 (tested or suspected) in the last 14 days, cannot attend any event. Furthermore, if you or someone you’re in contact with should develop or recently had symptoms of COVID-19 (fever, runny nose, cough etc.), you must stay home and not attend any event.

Box office: Any reserved tickets must be picked up 30 minutes before the beginning of the performance. Please use a contactless form of payment if possible. Card payment terminals are disinfected regularly.

Personal information and ID requirements

In order to facilitate coronavirus contact tracing in the event that a SARS-CoV-2 infection should appear around the time of your Volksbühne Berlin visit, we're keeping a list of all visitors and ask that you provide the following personal information when you buy a ticket:

  • First and last name
  • Full address
  • Phone number
  • Email address

The applicable legislation is Art. 6 Abs. 1 lit. c DS-GVO (General Data Protection Regulation) in connection with § 2 Abs. 1 Nr. 8, Abs. 2 of the Verordnung über erforderliche Maßnahmen zur Eindämmung der Ausbreitung des neuartigen Coronavirus SARS-CoV-2 in Berlin (SARS-CoV-2 Infection Protection Ordinance).

Your information will only be used for contact tracing and not be processed for any other use, such as marketing or newsletters, for example. Your information will only be passed on to the relevant health authorities in the event of a possibility of infection connected to your visit to the theatre. The only Volksbühne employee who has access to your information is: Matthias Schulz, box office and visitors' services manager.

Your information will be deleted four weeks after your visit. Everyone affected by this data processing has the right to data protection as specified in the GDPR. Further information about this can be found in our data protection declaration.

You are not required to provide your information, however we cannot let you enter the theatre without gathering your contact information. On the evening of the performance itself all visitors are required to bring identification with them.

Arrival at the theatre: Please arrive punctually at the theatre, as the time it takes to enter may be longer under certain circumstances through the checking of (and filling in of any missing) contact information. There is no admission after the performance has begun. Please pay attention to the markings on the floor and maintain the required physical distance in the queue and when entering theatre in particular.

Cloakroom: In order to minimize exposure, please take your coats with you into the theatre. You must leave large bags and backpacks in the cloakroom, while maintaining the required physical distance.

Food and drink: Before the performance a mobile bar will be open in front of the Volksbühne. Please pay attention to the minimum distance restrictions while ordering drinks etc. as well.

Intervals: There are no intervals in our current productions.

Visitor service

Ticket hotline: +49 (0)30 240 65 777
Box office and visitor service manager: Matthias Schulz

Please contact our visitor service if
– you would like information about our schedule or programme.
– you would like us to help you plan your theatre visit before and after the performance.
– you would like to schedule a guided tour.
– you would like to reserve tickets for larger groups.
– you would like to buy tickets.

Advance ticket sales

Advance ticket sales generally begin on the first working day of every month for the coming month. Tickets can be purchased at the Volksbühne box office and at all CTS Eventim affiliated advance ticket sale locations.

Advance sales for special events are preferred in exceptional cases.



You can pay for your reserved tickets at our box office in cash and using EC debit cards or credit cards (Visa, MasterCard, Amex). Online payments can be made with credit cards and PayPal.

Premiere supplement: 4 €


Reduced tickets for 9 € are available from presale start upon presentation of the proper documentation for pupils, students, trainees, FSJs and recipients of Unemployment Benefits I. Special discounts for holders of the Tanzcard (Berlin Dance Card) and Berlin artists with a BKK membership. Berlinpass holders and refugees can purchase tickets for 3 € from the evening box office for repertoire performances upon presentation of the proper documentation and depending on availability.

Volksbühne card

The Volksbühne card can be purchased for 25 euros at the box office. Holders receive a 25% discount on 10 tickets for repertoire events of their choice. In addition, the official ticket presale for holders of the Volksbühne card begins a day earlier than usual.

Gift certificates

Share the joy with friends and family by giving them a Volksbühne gift certificate (valid for three years from purchase date). Gift certificates can be purchased at our box office, on our homepage in the webshop, or via our visitor service by calling +49 (0)30 2406 5777 or by emailing us at

Accessibility for people with disabilities

The Volksbühne’s lower foyer and Großer Saal (main hall) are wheelchair accessible via the main entrance. For structural reasons, the (upper) Sternfoyer, as well as the Roter Salon, Grüner Salon, the 3rd floor and the rehearsal stage, are not wheelchair accessible. The Volksbühne Berlin has wheelchair seating only in the Großer Saal (main hall). People accompanying visitors with disabilities (and with the “B” stamp in the official ID card) enjoy free admission. Wheelchair users are requested to register with the visitor service up to one day before the performance: +49 30 240 65 777 or

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