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Event cancellations due to the coronavirus

The Volksbühne will continue the preventative measures to curb the spread of the coronavirus after April 19th. The closures have been extended to the end of this season. All events planned for this period of time have been cancelled. We're trying to postpone as many events as possible to later dates.

We can be reached by email and by phone from Monday to Saturday, between 11 am and 3 pm.

Ticket refunds

Customers who booked their tickets through a ticket agency (like Eventim) should contact the agency directly. Customers that booked their tickets through a theatre club (such as TheaterGemeinde, Theaterclub, KulturVolk), don't have to do anything – these tickets will be cancelled automatically.

Customers who purchased their tickets from us have the following options:

1. Voucher
You'll receive a voucher for the value of the tickets purchased, which can be used through December 31st 2023.

2. Donation
If you'd like to waive your refund, you'll help us minimise our financial losses. Our accounting department would be happy to provide you with a donation receipt for the amount of any non-refunded tickets.

3. Refund
You can return your tickets for free and receive the entire purchase price as a refund. In order to process your refund, we need the following information:

  • Surname, First Name

  • Customer number

  • Order number

  • For refunds to a credit cards: the complete credit card number and expiration date

  • For refunds to a PayPal account: the e-mail address associated with the account.

We ask for your patience in this unusual situation for both the refund and transfer process. We will process refunds in the order of scheduled performance dates. We request that you avoid contacting us by phone if possible – that helps us process your refund more rapidly as well.

For customers that purchased their tickets at the box office without providing their contact information: Please send us the original tickets by post (Volksbühne Berlin, Besucherservice, Linienstraße 227, 10178 Berlin), or take photographs of the tickets and send the photos and your contact details by email to besucherservice@volksbühne-berlin.de.

Visitor service

E-mail: besucherservice@volksbuehne-berlin.de
Ticket hotline: +49 (0)30 240 65 777
Box office and visitor service manager: Matthias Schulz

Please contact our visitor service if
– you would like information about our schedule or programme.
– you would like us to help you plan your theatre visit before and after the performance.
– you would like to schedule a guided tour.
– you would like to reserve tickets for larger groups.
– you would like to buy tickets.

Advance ticket sales

Advance ticket sales generally begin on the first working day of every month for the coming month. Tickets can be purchased at the Volksbühne box office and at all CTS Eventim affiliated advance ticket sale locations.

Advance sales for special events are preferred in exceptional cases.

<<<Ticketshop>>>

Payment

You can pay for your reserved tickets at our box office in cash and using EC debit cards or credit cards (Visa, MasterCard, Amex). Online payments can be made with credit cards and PayPal.

Price categories

Seating category:12345

Preiskategorie 136 €30 €25 €18 €11 €
Preiskategorie 230 €27 €23 €16 €10 €
Preiskategorie 326 €24 €21 €14 €9 €

Premiere supplement: 4 €

For information on the prices of events in the Roter Salon, the Grüner Salon and on the 3rd floor, please refer to our announcements and our homepage. Please note that additional fees may be incurred when tickets are purchased at external ticket offices.

For additional prices, please refer to our announcements or our website www.volksbuehne.berlin.

Discounts

Reduced tickets for 9 € are available from presale start upon presentation of the proper documentation for pupils, students, trainees, FSJs and recipients of Unemployment Benefits I. Special discounts for holders of the Tanzcard (Berlin Dance Card) and Berlin artists with a BKK membership. Berlinpass holders and refugees can purchase tickets for 3 € from the evening box office for repertoire performances upon presentation of the proper documentation and depending on availability.

Volksbühne card

The Volksbühne card can be purchased for 25 euros at the box office. Holders receive a 25% discount on 10 tickets for repertoire events of their choice. In addition, the official ticket presale for holders of the Volksbühne card begins a day earlier than usual.

Gift certificates

Share the joy with friends and family by giving them a Volksbühne gift certificate (valid for three years from purchase date). Gift certificates can be purchased at our box office, on our homepage in the webshop, or via our visitor service by calling +49 (0)30 2406 5777 or by emailing us at besucherservice@volksbuehne-berlin.de.

Bar & café

One hour prior to the performance and during intermission, you can enjoy snacks and drinks in the bars and the Parkett-Café.

Cloakroom

The Volksbühne Berlin operates a complimentary cloakroom service.

Accessibility for people with disabilities

The Volksbühne’s lower foyer and Großer Saal (main hall) are wheelchair accessible via the main entrance. For structural reasons, the (upper) Sternfoyer, as well as the Roter Salon, Grüner Salon, the 3rd floor and the rehearsal stage, are not wheelchair accessible. The Volksbühne Berlin has wheelchair seating only in the Großer Saal (main hall). People accompanying visitors with disabilities (and with the “B” stamp in the official ID card) enjoy free admission. Wheelchair users are requested to register with the visitor service up to one day before the performance: +49 30 240 65 777 or besucherservice@volksbuehne-berlin.de.

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